Patient Resources

Everything you need.
All in one place.

Quickly access medical records, appointment requests, payments, insurance information, your LEAP patient portal, and other commonly used patient resources.

Patient Portal

Welcome to LEAP.

PrimeCare’s legacy patient portal was replaced with LEAP in October 2025 to help simplify and improve communication between patients and providers.

You must have the invitation access code sent to your email address in order to successfully create your LEAP account.
Getting Started

Check your email for your invitation code.

Existing patients should have received an invitation by email to register for the LEAP portal.

The access code contained in that email is required to create your account successfully.

Didn’t receive your invitation?

Email portal@virginiaprimecare.com or call 540-786-1200

Step-by-Step Help

LEAP Patient Instruction Guide

View simple instructions for using LEAP to send messages, review results, and manage your patient portal account.

View LEAP Patient Instruction Guide
LEAP Mobile App

Take your patient portal with you.

Download the LEAP Health app for convenient access to your PrimeCare patient portal from your mobile device.

LEAP Health patient portal
Need Help?

Questions?

Contact PrimeCare Family Care and our team can help direct you to the appropriate resource.