Privacy Policy +
Terms & Conditions.
Please read this Privacy Policy and Terms & Conditions of Use carefully. By accessing or using PrimeCare Family Care’s websites or mobile applications, you agree to the terms described on this page.
Your use of this Site constitutes acceptance.
By accessing and using PrimeCare’s Site, you accept these Terms of Use without limitation or qualification.
PrimeCare Family Care, referred to on this page as “PrimeCare,” operates websites and/or mobile applications collectively referred to as the “Site.”
PrimeCare may modify these Terms of Use by revising them on the Site. Continued use of the Site constitutes acceptance of any revisions. Users should periodically review this page for the current Terms of Use.
PrimeCare’s Site is not intended for minors under 18 years of age without parent or guardian supervision. By using the Site, you represent that you are of legal age or are using the Site in the presence of a parent or legal guardian.
These Terms of Use do not govern personal information provided in other contexts, including information exchanged through a physician-patient relationship. Patients should also review PrimeCare’s Notice of Privacy Practices.
Accessibility matters.
PrimeCare strives to ensure that its services and website are accessible to people with disabilities and continues working toward compliance with applicable Web Content Accessibility Guidelines.
If you require assistance accessing information on the Site or would like to report an accessibility issue, please contact PrimeCare.
How website information is collected and used.
This section describes information collected through PrimeCare’s Site and how that information may be used, disclosed, and protected.
Personal Information We Collect
When you visit PrimeCare’s websites or mobile applications, personal information such as your name, date of birth, or telephone number is not collected unless you voluntarily provide that information, such as by completing an online form.
How We Use Personal Information
If you provide personal information through a form, email, or telephone communication, PrimeCare may use that information to respond to your request, communicate with you, or provide information about healthcare products and services.
Disclosure of Personal Information
Unless you expressly give PrimeCare permission in writing to do so, PrimeCare will not sell, rent, license, or trade your personal information except as otherwise described in this Privacy Policy.
Third Parties Assisting in Operations
PrimeCare may share personal information under confidentiality agreements with companies that work with or on behalf of PrimeCare to provide products and services.
These companies may use personal information only as necessary to assist PrimeCare in its operations and do not have an independent right to share the information.
Disclosures Under Special Circumstances
PrimeCare may provide information in response to subpoenas, court orders, legal process, or governmental regulations, or when necessary to establish or exercise legal rights or defend against legal claims.
Information may also be shared when PrimeCare believes disclosure is necessary to investigate, prevent, or act regarding illegal activity, suspected fraud, potential threats to physical safety, or as otherwise permitted or required by law.
Business Transfers
PrimeCare may share personal information with another business entity in connection with the sale, assignment, merger, or other transfer of all or part of PrimeCare’s business.
PrimeCare will require any successor business entity to honor the terms of this Privacy Policy.
Internet Protocol Addresses & Usage Data
When you visit the Site, PrimeCare may collect information that does not identify you personally, such as the number of visitors to the Site or the pages visited most often.
This usage data may be used to analyze and improve the usefulness of information provided through the Site.
Cookies
PrimeCare may use cookies, which are small text files containing alphanumeric characters that may identify your browser and help improve navigation through the Site.
Cookies may provide information about how the Site is used, including pages viewed, links selected, and other actions taken.
Persistent cookies remain after the browser is closed and may be used during subsequent visits. Session cookies are temporary and disappear after the browser closes.
Browser settings may allow you to refuse cookies or receive notice when a cookie is being sent.
Links to Other Websites
PrimeCare’s Site may contain links to websites operated by third parties.
PrimeCare is not responsible for the privacy practices of those websites. Users are encouraged to review the privacy statements of any website accessed through an external link.
This Privacy Policy applies only to information collected through PrimeCare’s Site.
Changes to This Privacy Policy
PrimeCare may revise this Privacy Policy as features and services change, laws are updated, or privacy and security practices evolve.
Material changes regarding the use or disclosure of personal information may be announced in advance on the Site. Minor changes that do not significantly affect individual privacy interests may be made without advance notice.
Patient portals, secure forms & applications.
Certain online services are made available to PrimeCare patients through secure systems such as patient portals, online forms, and secure mobile applications.
Secure services may require you to provide personal information so PrimeCare can verify your identity, provide healthcare benefits, products, or services, or respond to requests submitted through the secure service.
Users of secure services represent that they are either:
- the individual to whom the account pertains; or
- legally authorized under applicable law to receive healthcare information regarding, and make healthcare decisions for, the individual to whom the account pertains.
This may include a parent, legal guardian, or legal custodian.
HIPAA Notice of Privacy Practices
PrimeCare complies with applicable requirements under the Health Insurance Portability and Accountability Act. Patients should review the Notice of Privacy Practices for additional information regarding the use and disclosure of protected health information.
Protecting information submitted through the Site.
PrimeCare uses reasonable and appropriate administrative, physical, and technical safeguards to protect information collected through the Site and secure services.
No website operator can completely eliminate all security risks associated with personal information. PrimeCare therefore cannot guarantee the confidentiality of every communication or material transmitted to or from the Site or through email.
Contact our Compliance Officer.
Questions regarding this Privacy Policy may be submitted to PrimeCare Family Care. Inquiries will be processed as soon as administratively possible.
Attn: Compliance Officer
9763 Courthouse Road
Spotsylvania, VA 22553
Terms governing use of PrimeCare’s Site.
Permitted Use of the Site
Information and materials on the Site are provided for general informational purposes. You may use the Site solely for purposes related to learning about PrimeCare’s products or services.
You may not use, reproduce, or distribute text, graphics, downloads, tools, or other Site content for another purpose unless otherwise authorized.
Electronic Communications
When you visit the Site or send emails to PrimeCare, you are communicating electronically and consent to receive communications electronically.
PrimeCare may communicate by email or by posting notices on the Site and may, in its discretion, respond to an electronic communication by another appropriate method, including telephone or an in-person encounter.
You agree that agreements, notices, disclosures, and other communications provided electronically satisfy any legal requirement that such communications be in writing.
Warranties
PrimeCare makes no warranties, express or implied, regarding any portion of the Site, Site content, email content, social media content, webinars, purchased content, or other information made available through PrimeCare.
Use of the Site, secure services, and social media pages is at the user’s own risk, without guarantees, representations, or warranties regarding accuracy, fitness for a particular purpose, or otherwise.
Testimonials
PrimeCare’s Site or social media pages may feature testimonials from clients or patients describing their experiences with PrimeCare.
Testimonials reflect individual experiences and are not guarantees that current or future patients will experience the same results or experience.
Indemnification
You agree to indemnify, defend, and hold harmless PrimeCare, its officers, directors, employees, agents, licensors, and suppliers from losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from violations of these Terms of Use or activity related to your account.
Ownership & Restrictions on Use
The Site is owned and operated by PrimeCare. Materials contained on the Site are protected by applicable law.
Copyright, service mark, trademark, and other proprietary notices must remain intact.
The Site is not a substitute for professional medical care.
Information on PrimeCare’s Site and social media pages is general and educational in nature and is not intended to diagnose, cure, treat, or prevent any medical condition or disease. For specific health concerns, contact a qualified healthcare provider. Call 911 in the event of a medical emergency.
Terms for interacting with PrimeCare on social media.
By accessing, viewing, or using social media pages operated by PrimeCare Family Care, its subsidiaries, or affiliates, users agree to the following terms.